Impact Institutes LLC (“Impact Institutes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://impactinstitutes.com and use our services.
This policy applies to visitors, clients, and individuals who interact with our website, services, forms, and communications including SMS and email.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information
Name
Email address
Phone number
Business information provided through forms
Communication Information
Messages sent through contact forms
Appointment scheduling information
Customer service inquiries
Technical Information
IP address
Browser type
Device information
Pages visited on our website
Marketing Preferences
Email preferences
SMS communication preferences
2. How We Use Your Information
We may use the information we collect for the following purposes:
To respond to inquiries submitted through our website
To schedule and confirm appointments
To provide information about our services
To send updates regarding services you requested
To send marketing communications when you have opted in
To improve our website, services, and user experience
To maintain security and prevent fraud
3. SMS Communications
Impact Institutes LLC may send SMS messages to individuals who provide their phone number and explicitly consent to receive SMS communications through our website forms.
SMS messages may include:
Responses to inquiries
Appointment confirmations and reminders
Service updates
Promotional offers and information about our services
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.
Mobile phone numbers collected through our website will not be sold, rented, or shared with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers that assist us in operating our website or delivering services, such as:
CRM and communication platforms
Appointment scheduling tools
Email and SMS service providers
Website hosting providers
These providers only access information necessary to perform services on our behalf.
We may also disclose information when required by law.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Fulfill legal obligations
Resolve disputes
Maintain business records
7. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your information
Withdraw consent to communications
To exercise these rights, contact us at:
adam@impactinstitutes.com
8. Cookies
Our website may use cookies and similar technologies to improve website performance and analyze visitor activity.
You may disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Welcome to Impact Institutes LLC (“Impact Institutes,” “we,” “our,” or “us”). By accessing or using our website https://impactinstitutes.com and any services provided through the site, you agree to comply with and be bound by the following Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
1. Services
Impact Institutes LLC provides consulting, training, and automation solutions designed to help businesses improve their operations and communication systems.
All services are provided subject to availability and may change at any time without notice.
2. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not:
Attempt to gain unauthorized access to the website
Interfere with website functionality
Use automated systems to collect data without permission
Engage in activity that could damage or disrupt our services
3. Communications
By submitting your contact information through forms on our website and providing consent, you agree that Impact Institutes LLC may contact you via email, phone, or SMS text message regarding your inquiry, appointments, services requested, and promotional information about our services.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchase.
4. SMS Communications
Impact Institutes LLC may send SMS messages to individuals who have explicitly consented to receive messages by providing their phone number and selecting the SMS consent checkbox on our website forms.
These messages may include:
Responses to inquiries
Appointment confirmations and reminders
Service notifications
Promotional offers and service updates
Users may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP.
Message frequency may vary. Message and data rates may apply.
5. Carrier Liability Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Impact Institutes LLC is not responsible for any delays or failures in the receipt of SMS messages, as delivery is subject to effective transmission from your wireless service provider.
6. Age Restriction
You must be at least 18 years old to use this website or submit personal information through our forms.
By providing your contact information and consenting to receive communications from Impact Institutes LLC, you confirm that you are 18 years of age or older.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and materials, is the property of Impact Institutes LLC unless otherwise stated.
You may not reproduce, distribute, or use any website content without written permission.
8. Limitation of Liability
Impact Institutes LLC is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
Your use of the website and services is at your own risk.
9. Third-Party Services
Our services may integrate with third-party platforms or providers. Impact Institutes LLC is not responsible for the policies, practices, or actions of third-party services.
10. Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
11. Contact Information
If you have questions regarding these Terms, please contact: